Privacy and You
Your privacy is important to you, and to us. This page lets you know what personal information we use, and why. We only use your personal information in the ways we describe here.
WHEN REGISTERING AN INTEREST IN OUR HOMES
If you register your interest in one of our developments or make any enquiry with us (directly, on our website, or through an estate agent), we use the information you supply:
- to understand the type of home you are interested in, and your requirements;
- send you further information about that development, like brochures, viewing opportunities, and the completion of new phases;
- respond to your enquiry.
You only need to let us have your name and email address. If you provide us with additional information we may anonymise it, so we can use it for internal statistical and market research purposes. If you provide your phone number, we may call you to understand your needs further, and let you know of viewings.
On our website, you may have also asked us to provide you with information on similar developments. If you did, we’ll send you marketing information about other developments we launch.
If you no longer want us to send you information or contact you, just let us know by clicking unsubscribe on any of our emails, or by emailing info@urbeo.ie.
WHEN RENTING ONE OF OUR HOMES
If you decide to rent one of our homes, you will complete our rental application form. The information on this form, and any other information you provide as part of the renting process is only used:
- manage, progress and complete your application;
- keep you informed of matters related to the development and otherwise help manage our relationship with you; and
- manage our legal and legislative obligations.
LEGAL BASIS FOR USING YOUR PERSONAL INFORMATION
We only use your personal information when legally we can do so.
Registering your interest
As you have asked for information on a specific development, it is in our legitimate interest to supply it to you. We always ask for your consent before sending you information on similar developments.
Renting one of our homes
The information we use is necessary to take steps to enter into a rental contract with you, and then manage our respective contractual and legal obligations under it. If we are unable to use this information, it may not be possible to complete the rental of your home or meet our obligations.
Keeping you informed of matters related to the development and managing our relationship with you is in our respective legitimate interests.
WITHDRAWING CONSENT
We may ask for your consent to provide you with information on similar developments.
If you want to withdraw consent, you can do so by emailing info@urbeo.ie.
The use of your personal information for the relevant purpose will stop immediately and we will delete your personal information for this purpose at the same time.
HOW LONG WE KEEP YOU INFORMATION
Information that we collect will be retained only for as long as is necessary to fulfil the purposes outlined in this privacy policy. This will generally be until the completion of your application or rental term and may be either longer or shorter depending on the factors set out below. When determining the relevant retention periods for your information, we will take into account factors including:
- our contractual obligations and rights in relation to the information involved;
- our legal obligation(s) under applicable law to retain data for a certain period of time;
- statute of limitations under applicable law(s);
- (potential) disputes; and
- guidelines issued by relevant data protection authorities.
Otherwise, we will securely erase or anonymise your information where we do not have a legitimate reason for keeping it.
WHO ELSE GETS YOUR PERSONAL INFORMATION
We only provide your information to third parties who provide services to us, such as:
- Information technology and information services providers.
- Estate agents, professional advisers (like our law firm) and insurers.
These third parties can only use the personal information we share to provide their services to us. Your personal information is not transferred outside the European Union.
YOUR RIGHTS
Right to withdraw consent
You can withdraw your consent to our processing of your personal information at any time by writing to us at info@urbeo.ie.
Accessing, deleting and rectifying your personal information
You have the right to:
access your personal information;
require us to delete it; or
rectify any personal information we hold that is incorrect.
If you want to exercise these rights, please let us know in writing (info@urbeo.ie ). You will need to provide information to verify and complete your request. We will complete your request promptly.
Objecting to processing
Where we process your personal information for purposes we consider to be in our legitimate interest, you have the right to object to this processing. You may exercise this right by writing by emailing info@urbeo.ie. If you do object, this may affect our ability to provide our products and services to you.
Lodging a complaint
You can at any time complain about our processing of your personal information with your local data protection authority:
Data Protection Commissioner, Canal House, Station Road, Portarlington, R32 AP23, Co. Laois, Ireland